International Policy
Orders from International customers require payment in advance. This should be in the form of a wire transfer to FLW’s bank account. We reserve the right to deny an order for any reason. Please contact info@flw.com if you have any questions.
Returns Policy
All returns must be accompanied by an FLW assigned RMA number. Due to manufacturers' imposed restrictions, some items may have a restock charge applied to them and some particular items may not be eligible for return at all. In addition, any items that have been specially assembled or modified to customer specification may have a significant restock charge. Please contact info@flw.com for RMA assistance.